What is Argos Testers?

Argos Testers enables a group of Argos customers to try products in exchange for honest reviews. Reviews help customers make educated purchase decisions on Argos.co.uk. You’ve been invited to join Argos Testers based on the trust you’ve earned in the Argos community for writing accurate and insightful reviews or your involvement in one of our other trusted communities.
Since Argos Testers sometimes receive access to products that are not yet available on the market, your opinions could be among the first Argos receives. When products are not yet available on Argos.co.uk, we’ll save your reviews and post them once they are.
Argos does not influence the opinions of Argos Testers, nor do we modify or edit reviews. All reviews collected through this programme will be labelled as such on Argos.co.uk.

What types of products do you offer through the Argos Testers programme?

Argos carefully select products to include in Argos Testers campaigns. We base our selection on what we want your valued opinion on most and what we think you may have an interest in, as a result of the information you provide when registering.

REQUESTING PRODUCTS

When am I able to select products to test?

You will receive an Argos Testers campaign alert email when a product selection period has started. These emails are sent to Argos Testers members in good standing. Good standing means that you consistently review all products we send you. While the product selection window is open, invited members can browse all available products and request to receive them for free. Quantities are allocated on a first come, first serve basis, so act fast and add argostesters@argos.co.uk to your address book so you don’t miss your chance.
Is there a limit to the number of Argos Testers products I can select in each campaign?
Each Argos Testers campaign has its own limit that is clearly indicated on the product selection screen when making your request. Be sure you submit reviews for each sample you receive to remain eligible for future campaigns.
Am I required to write reviews about all Argos Testers products I select?
We require that you write a review for all items you receive. This contributes to your standing as an Argos Testers member and determines whether you will be included in future campaigns.
If I don’t select any products from a campaign, will I be removed from the Argos Testers programme?

Rest assured, at this time, no one will be removed from the Argos Testers programme for lack of selecting products. You will only be in jeopardy of losing your privileges if you do not review the sampling products you have received. However, if you are inactive for a prolonged period of time we may contact you to confirm that you are still interested in participating in the programme.

You may cancel or modify requests as long as the particular product selection period has yet to end. To do so, simply log in to the portal and click on the appropriate campaign in your dashboard to make changes. Once a product selection period has ended, modifications are not possible.
RECEIVING PRODUCTS
Who will be sending my Argos Tester products
Argos Testers products will be delivered directly by third party fulfilment partners organised by our brands, suppliers and vendors. Be sure to enter full address details when creating your member profile.
How long will it take for me to receive a product to review once I request it?
Once a product selection period has ended, you will receive an email confirming you should be on the lookout for product shipment. Our vendors make every effort to ship your items as soon as possible following the selection period. Typically, you’ll receive your Argos Testers product within 5-10 business days following shipping.
It has been over 10 business days since shipment and I have not received my Argos Testers product. How do I check delivery status?
To determine exactly when your shipment was made, log in to your Argos Testers account and scroll down to the bottom of the dashboard. There you will see a list of all the products you have requested along with shipment status and tracking information when available.
Do I need to/can I return the product(s) after reviewing?
No. Argos Testers products are yours to keep. Returns are not supported with this programme.
Can you ship Argos Testers products outside of the UK?
Unfortunately we cannot support shipments outside of the UK at this time.
Can you ship Argos Testers products to an Argos store for collection?
Unfortunately we cannot support store collection on Argos Testers products at this time.
REVIEWING PRODUCTS
How quickly do I need to post my review?
As soon as possible after you’ve had time to thoroughly use or test the product. Doing so will increase the likelihood your opinion will be among the first to appear on Argos.co.uk. We ask that you use one of the methods outlined in the next question to post your review.
Where do I post my review?
You can submit reviews in two ways. After we believe you’ve had enough time to form an opinion, we’ll send you an email. Simple click on the link(s) in the email and you will be redirected to a review submission form. The other method is to log in to your Argos Testers account and scroll down to the bottom of the dashboard. You will see a list of all products you have received and there will be a ‘write a review’ button next to any product yet to be reviewed. Be sure you follow Argos General Review Writing Guidelines when crafting your review. It’s important to focus on reviewing the product itself as opposed to your experience with Argos Testers or Argos in general. That way your review is most helpful to other people considering buying a specific product.
Will Argos edit my review before publishing it?
No. All Argos Testers reviews will be posted on Argos.co.uk unedited, regardless of whether they are favourable or not, provided they follow Argos General Review Writing Guidelines.
Where and when will my review appear on Argos.co.uk?
Argos Testers reviews will appear on the relevant product detail page on Argos.co.uk along with other customer reviews. Argos Testers reviews are distinguished from others with a special label. All reviews are moderated to ensure compliance with Argos General Review Writing Guidelines ), so there could be up to a 72 hour delay between the time you submit your review and when it appears on our website.
OTHER QUESTIONS
Can I invite my friends to join Argos Testers
At this time, participation in the Argos Testers sampling programme is limited to select customers that Argos have invited to join. You can however encourage your friends to review Argos products often to increase their chance of being invited to become a member
Can I share products I receive from Argos Testers with my friends and family
Argos Testers terms and conditions> state you may not sell, exchange/return for money or give possession of the products to any other person or entity.
Will Argos share my contact information with vendors
The Argos privacy policy applies to your participation in Argos Testers and describes our practices regarding collection and use of personal information
How do I remove myself from the Argos Testers distribution list
You may opt out of future invitations by clicking here and following instructions.
Are Argos employees eligible to become Argos Testers members
No. Argos employees, their affiliates and suppliers are not eligible to participate
What happens if the product I have received to test becomes faulty?
If a product you have received to test and review arrives in a faulty condition then please contact us via your account ASAP and we can then work with the supplier to get the issue resolved or a replacement sent out to you, we would also ask that you DO NOT leave your review until you have a fully working product to test. In the case of a product becoming faulty at a later date, you can still notify us however as per the terms of your agreement these will be dealt with on a case by case basis dependant on the length of time that has passed since the product was received and how the supplier would like to deal with the issue.